At https://pool-surrounds-and-decking.trustedstandard.com (hereafter referred to as ‘the Company’ or ‘we’), we are committed to maintaining your privacy and ensuring the protection of your data with great care. Our Privacy Policy is designed to inform you about how we handle personal data in a manner that aligns with various international privacy standards, including those from Canada, Quebec, the European Union, Brazil, California, Colorado, Utah, Connecticut, Virginia, South Africa, and beyond.
This policy is in effect for all users of our website, applications, services, and products. Please be aware that this Privacy Policy does not apply to any information processed by third-party platforms, applications, products, or services that may link to or from our platform, each with their own privacy policies.
Our processing activities cover a range of interactions you may have with us:
- As an authorized user of our applications and services
- When visiting any of our websites that display this Privacy Policy notice
- Upon engaging with communications from us, such as newsletters, emails, calls, or SMS/text messages
In the course of these interactions, we collect various types of personal data to provide and improve our services. This data may include:
- Account details necessary for service management
- Payment information required for transactions
- Financial records relevant to our billing processes
- Purchase histories to enhance user experience and service provision
- Mobile device identifiers for device recognition and support
- Location data when needed for location-based services or security purposes
- Feedback you provide to help us improve our offerings
- Social media information if linked to our services
- Product and service usage details to tailor our assistance and services
This personal data is collected through various means, including user input during registration or transactions, interactions with our applications and services, and automated technologies such as cookies. We also receive data from third parties where applicable, always in accordance with their privacy policies.
We employ the use of cookies on our website to enhance user experience, facilitate essential website functions, and gather analytics for continuous improvement. These cookies can be categorized into Strictly Necessary, Preference, and Analytics. Users have control over non-essential cookies via our dedicated Cookie Manager tool.
We retain personal data only as long as necessary to fulfill the purposes for which it was collected or as required by applicable laws. Once no longer needed, we take steps to delete or anonymize this data securely.
To safeguard your personal data, we have implemented organizational and technical measures designed to protect your information against unauthorized access, disclosure, alteration, or destruction. This includes the use of encrypted communication channels and collaboration with secure third-party service providers.
We are committed to upholding the privacy rights of children under 18 years of age. As such, we do not knowingly collect personal data from children in this age group unless permitted by law.
Our Privacy Policy outlines several rights you have regarding your personal data, depending on your jurisdiction:
- Access to your personal data
- Rectification of incorrect data
- Erasure or deletion of your personal data
- Restriction of processing under certain conditions
- Data portability for the data you provided us
- Objection to certain types of processing
- The right to non-discrimination for exercising your privacy rights
- The option to file an appeal or complaint with the relevant authority
- The ability to withdraw consent at any time where processing is based on consent
We encourage you to reach out to our privacy team if you wish to exercise any of these rights or if you have any inquiries or unsubscribe requests. Our contact information is available for such purposes via email at [email protected] or through written correspondence to the address provided on our website.
We reserve the right to update this Privacy Policy at any time to reflect changes in our practices or requirements under the law. Any changes will be posted on our website, and we encourage you to review this policy regularly for any updates.